Purchasing & Supply Management in a Changing World. IPSERA 2012 Conference Proceedings

The aim of this book is to provide an overview of the papers presented at the 21st IPSERA (International Purchasing and Supply Education and Research Association) International Conference organized by the University of Naples Federico II in collaboration with the University of Naples Parthenope, the University of Catania and the Institute for Service Industry Research (IRAT) of the Italian National Research Council (CNR), and hosted in Naples at the Congress Centre of the University of Naples Federico II on 1-4 April 2012.