How, Who and When: Enhancing Business Process Warehouses By Graph Based Queries

Log analysis and querying recently received a renewed interest from the research community, as the effective understanding of process behavior is crucial for improving business process management. Indeed, currently available log querying tools are not completely satisfactory, especially from the viewpoint of easiness of use. As a matter of fact, there is no framework which meets the requirements of easiness of use, flexibility and efficiency of query evaluation. In this paper, we propose a framework for graphical querying of (process) log data that makes the log analysis task quite easy and efficient, adopting a very general model of process log data which guarantees a high level of flexibility. We implemented our framework by using a flexible storage architecture and a user-friendly data analysis interface, based on an intuitive and yet expressive graph-based query language. Moreover, we exploit our results as a basis for a better and dynamic definition of process cube structures. Experiments performed on real data confirm the validity of the approach.