Work- and Job-related Stress, Emotions, and Performance in Critical Situations. An interdisciplinary study in the context of airport security
Conference Paper
Publication Date:
2015
abstract:
In this paper we present an interdisciplinary approach to inquire the effects of stress in job environments, which integrates a cognitive psychology experiment and an ethnographic study, both conducted with the security guards of an International airport.
Iris type:
04.01 Contributo in Atti di convegno
Keywords:
airport security; decision-making; ethnography; emotion management; work-related stress; job-related stress; work engagement.
List of contributors: