Work- and Job-related Stress, Emotions, and Performance in Critical Situations. An interdisciplinary study in the context of airport security
Contributo in Atti di convegno
Data di Pubblicazione:
2015
Abstract:
In this paper we present an interdisciplinary approach to inquire the effects of stress in job environments, which integrates a cognitive psychology experiment and an ethnographic study, both conducted with the security guards of an International airport.
Tipologia CRIS:
04.01 Contributo in Atti di convegno
Keywords:
airport security; decision-making; ethnography; emotion management; work-related stress; job-related stress; work engagement.
Elenco autori:
Bassetti, Chiara; Giorgetta, Cinzia; Ferrario, Roberta
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