A User-Centred Approach to Visual Communication: the Design of Safety Traning Material for Migrant Farmworkers
Capitolo di libro
Data di Pubblicazione:
2020
Abstract:
Visual communication allows to overcome language barriers in training. This
issue is particularly relevant in agriculture where a high number of migrants with
different languages, cultures and education are employed. This study aimed to
design a new safety training material targeting migrant farmworkers in Italy by
combining the principles of visual design with a User-Centred Design (UCD)
approach.
Focus groups with migrant farmworkers and with trainers were carried out
to identify the users' needs and preferences about safety training material.
Subsequently, the drafted material was discussed to identify the best solutions
in terms of comprehensibility and visual pleasantness. Finally, were assessed
through a questionnaire the knowledge of safety topics prior to the training (T0)
and after it (T1), and effort in learning and satisfaction for the material (T1), both
in a control and in an intervention group.
The results showed that the intervention group reported higher safety
knowledge at T1 compared to the control group. The study pointed out the effectiveness
of the UCD approach when designing training materials for migrant
farmworkers.
Tipologia CRIS:
02.01 Contributo in volume (Capitolo o Saggio)
Keywords:
Agriculture; User-Centred Design; Migrant farmworkers; Safety training; Visual communication
Elenco autori:
Bagagiolo, Giorgia; Caffaro, Federica; Vigoroso, Lucia; Cavallo, Eugenio
Link alla scheda completa:
Titolo del libro:
Design for Inclusion, Gamification and Learning Experience