Tailorable interactive agents for scheduling meetings

This paper presents MASMA, an interactive agent-based system able to assist users in managing their personal agendas. In MASMA different tasks are carried out by agents endowed with different capabilities. The paper mainly concerns the interface agents, here called Meeting Agents, that directly interact with users. In particular; capabilities are described that allow the agents to customize their behaviors according to user preferences and to participate to multiple meeting:negotiations following different contextual preferences. Issues are also shown that allow the users to maintain control over the delegated task. Examples of interactions are presented to support the particular solutions developed.