Legal Design project activities in the immigration domain. Lessons learned and contributions from different disciplines
Chapter
Publication Date:
2021
abstract:
The focus of this contribution is to critically analyse the Human centered design (HCD) process carried out to develop various legal design activities aimed at communicating administrative texts in the immigration domain. The activities were conducted to improve the PAeSI Web Portal, an Italian institutional Web site on immigration procedures and norms.
Iris type:
02.01 Contributo in volume (Capitolo o Saggio)
Keywords:
Legal Design; Human Centered Design; Immigration procedures; Digital Administration
List of contributors:
Romano, Francesco; Fioravanti, Chiara
Book title:
Legal Design Perspectives. Theoretical and Practical Insights from the Field