Report on the 2nd Workshop on Operational Text Classification Systems (OTC-02)

The research side of text classification has been widely discussed in conferences and journals. In contrast, operational text classification has been covered in the popular media, but less so in technical forums. Issues other than effectiveness, such as engineering and workflow issues, have not been widely discussed in published research. The goal of this workshop was to expose researchers and practitioners to the challenges encountered in building and fielding operational text classification systems.