A conceptual approach for modelling social care services: The INSPIRE project

This paper proposes a conceptual model of social care services that takes into account different characteristics of services and activities. This model encompasses a multidimensional conceptualization of social and health care services integration, used in the Integrated Unique Access Point (IUAP), and considers those characteristics that are relevant to answer a fragile user's need. On the basis of the proposed model, this paper outlines the methodological considerations with regard to information management, modelling and design of data related to social care services. To this end, a taxonomy of services categorized according to different targets, i.e., elders and people with disabilities, is presented. Our model that is based on the UML standard is used within the INSPIRE project in order to achieve its required goals.