Tailoring in a cooperative environment through software shaping workshops.

Software Shaping Workshops are software environments that support various activities of End-User Development (EUD) and tailoring. The work described here introduces a perspective on system tailoring, distinguishing between tailored and tailorable software environments. Such environments are tailored by the developers to the work context, culture, experience, and skills of users; they are also tailorable by the users at runtime in order to adapt them to the specific work situation. The approach is illustrated with reference to cooperative work that is performed in a medical domain.