Data di Pubblicazione:
2016
Abstract:
A Business Process models a set of tasks to be carried out within an organization to achieve a business goal. Key performance In-dicators (KPIs) are set on such process models so to get a quantitative assessment of critical success metrics. A timely and reliable monitoring of KPIs is instrumental to BP management, and several frameworks are being proposed for such purpose.
We propose here a reference architecture supporting BP KPI monitoring that is independent from specific notations and platforms, and allows for flexible KPI decisions.
Tipologia CRIS:
05.11 Software
Keywords:
Architecture; BAM; Complex Event Processing; KPI; Monitoring; SOA; QoS
Elenco autori:
Calabro', Antonello
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