The Healthcare System Perspective in mHealth

mHealth is gradually leveraging changes in the way healthcare can be delivered. This transformation is driven by increased mobile devices penetration and capabilities, along with growing patient data demand. New opportunities arise in the areas of telemedicine and patient monitoring as conventional clinical services (including Electronic Medical Record systems) can be integrated with mHealth devices and applications at the patient level. The benefits of mHealth can be enhanced by patient segmentation strategies and customization of services, in a way that is intended to be patient-centered to meet the individual needs. Current trends and developments in technology such as rapid advances in the use of blockchains, machine learning and artificial intelligence technologies have the potential to open unprecedented opportunities in mHealth and healthcare services. For these opportunities to translate into real benefits, further research and multistakeholder efforts are needed, for example to address the issues of interoperability, information governance mechanisms, regulation and certification, and the sustainability of mHealth over the long term.