A Framework to Support Interoperability and Multi-channel Delivery Among Heterogeneous Systems: TRAME Project

The e-commerce has become a point of strength for the companies that desire to increase their billing enlarging their clients park and reducing the management costs. Therefore the demand has been born to use platforms able to support the interoperability between heterogeneous systems and the multi-channelling with variegated devices to access different services in reliable manner and to allow, so, a spread of the market toward partner with particular needs. Furthermore, many available services have been typically designed for a single channel the web one. In a real world scenario, an ever-growing number of users take advantage of different kind of communication channel and devices. In this paper we propose a B2B oriented framework able to support the interoperability among heterogeneous systems developed according to the ebXML reference model for the business messages interchange suitable to any B2B marketplace that foresees the commercial interaction among partners with different roles and profiles (including channel and device). Such framework has been developed and experimented for the TRAME research project that has as objective to create a room of district compensation of the peaks of productive ability demands within the Textile/Clothing sector and to give the needed infrastructure for the business messages exchange among the partners of the productive spinneret.